SMS remains a vital communication channel for NGOs and government agencies across Africa, where mobile phones are widespread but internet access can be limited. Traditionally, outreach has relied on one-way bulk SMS blasts, mass text messages that disseminate information without expecting a reply. While these bulk SMS campaigns are great for broadcasting alerts or announcements […]

Imagine reaching thousands of people with life-saving information in real time, all through simple text messages or WhatsApp, and without writing a single line of code. This is the promise of RapidPro, UNICEF’s revolutionary open-source messaging platform. In many developing regions, organizations struggle to connect with communities due to limited internet access and technical resources. […]