Start a Flow after Receiving a Message that Doesn’t Match Any Keywords

Use this trigger to launch a flow when you receive an uncaught message—i.e., a message that isn’t handled by any existing flows or triggers. This is often called a “catch-all” trigger because it can route unmatched messages to any flow you choose.

Create a catch-all trigger:

1. Open the Triggers tab and click New Trigger.

2. Select Start a flow after receiving a message that doesn’t match any keywords.

3. Pick the flow to start and, if desired, specify the channel it should apply to and any groups to include or exclude.

4. Save to add the trigger.

Example:
If an incoming message on your Twilio channel fails to match any keyword triggers, your Registration flow will start automatically. In your active triggers list, you’ll see this catch-all entry targeting Twilio and launching Registration.