Quick Setup Checklist
Use this checklist to quickly find where a group is referenced before you edit or delete it.
Open the Contacts Section
Navigate to the Contacts tab in the main navigation to access the group directory.
[CAPTURE: Contacts page showing the group directory visible on the left side, listing several contact groups.]
Open the Group Menu
Locate the group you want to inspect, then click the menu icon (☰) next to the group name.
[CAPTURE: Group list with the ☰ menu icon expanded for a specific group.]
View Group Usage
From the group menu, select Usages to open the group usage view.
[CAPTURE: Group menu with the Usages option visible or selected.]
Review Dependencies in the Usage View
The usage view shows where the group is currently referenced across your workspace, such as:
- Flows
- Campaigns
- Broadcasts
- Other automation logic
Use this list to understand what will be affected if the group is changed or deleted.
[CAPTURE: Group usage page listing flows or campaigns that reference the group.]
Decide Safely Before Editing or Deleting
If a group is referenced in an active flow or campaign, changing or deleting it may affect operations.
- Deleting the group may cause errors.
- Campaigns may stop sending messages if they rely on the group.
- Flow logic may no longer work as intended if conditions or actions reference the group.
Always check Usages before deleting a group or changing how it is populated.
Common Issues
I don’t see any usages listed
Explanation: The group is not currently referenced anywhere.
Result: You can edit or delete the group without impacting flows, campaigns, or broadcasts.
A flow stopped working after deleting a group
Cause: The deleted group was referenced in flow logic.
Fix: Edit the affected flow and remove or replace the group reference, then save and republish the flow.
I don’t see the Usages option
Possible cause: The group menu was not opened.
Fix: Click the (☰) menu icon next to the group name, then look for Usages.