RapidPro 24/7 support is essential for organizations running mission-critical communication systems where downtime can cost lives.. Delays in setting up or fixing communication systems can result in lost lives. That’s why around-the-clock expert support is essential for mission-critical platforms like RapidPro. With RapidPro’s fully managed solution, you get 24/7 support and proactive monitoring, so any […]
RapidPro License Update is a major milestone for organizations using RapidPro at scale. Starting January 1, 2026, RapidPro officially transitions to the GNU Affero General Public License (AGPL v3), introducing new open-source obligations while keeping the platform free to use for NGOs, governments, and enterprises. RapidPro is a powerful open-source messaging platform used by NGOs, […]
Imagine running a nationwide SMS campaign or a large-scale WhatsApp outreach without ever worrying about hitting a cap on messages or contacts. For many organizations and government agencies, traditional messaging platforms impose strict quotas, whether on the number of messages sent, contacts stored, or workflows created. These limits can throttle critical programs, forcing teams to […]
Mobile messaging is ubiquitous, allowing even remote communities to connect. Scaling an SMS pilot to a national program requires robust tools and strategy. Launching a small SMS-based program is one thing; taking it nationwide is another challenge entirely. Many organisations start with a successful pilot in one region, only to hit roadblocks when attempting to […]
Monitoring public health programs and capturing community feedback are crucial for achieving successful outcomes, yet many organizations still struggle with slow data collection and limited community engagement. Health ministries and NGOs often rely on paper reports or infrequent surveys, leaving gaps in health surveillance and missing the voices of those they serve. Enter RapidPro for […]
In the era of digital government, effective citizen engagement is more critical and challenging than ever. Ministries and public agencies are expected to communicate with millions of constituents, delivering vital information, gathering feedback, and providing services quickly and at scale. Traditional outreach methods (like town halls or paper surveys) simply can’t reach everyone, and even […]
SMS remains one of the most powerful ways to reach people, boasting open rates as high as 98%. Yet many organizations are held back by traditional SMS systems that charge per message or cap the number of contacts. Imagine a health ministry or NGO needing to text millions of citizens, with pay-per-SMS fees, each outreach […]
Imagine an NGO responding to an outbreak or a government agency launching an emergency SMS campaign to thousands of citizens. In such critical moments, delays in setting up communication systems can cost lives. RapidPro, the UNICEF-developed open-source messaging platform used in 36+ countries, is designed to deliver life-saving alerts and surveys via SMS, WhatsApp, and […]
Organizations running national health or election outreach campaigns need to send millions of SMS/WhatsApp messages reliably. Without proper infrastructure, a massive campaign can overwhelm servers, slow delivery, or even crash. RapidPro, UNICEF’s open-source messaging platform, is designed for scaling high-volume deployments. By using cloud auto-scaling, load balancing, and optimized message workflows, RapidPro can handle spikes […]
In many organizations, data lives in silos: contact lists in a CRM, health metrics in DHIS2, surveys in Excel or field apps, all disconnected from messaging tools. This fragmentation forces IT teams to juggle imports, exports, and manual updates. RapidPro integration API solves this pain point by tying it all together. With RapidPro’s RESTful API […]
