Citizen Engagement Digital Tools: The Governance Gap Senegal Can No Longer Afford to Ignore Dakar’s population surpassed 3.9 million in 2024. Thiès, Ziguinchor, and Saint-Louis are growing at a similar velocity. As Senegal urbanizes at one of the fastest rates in West Africa, a structural paradox is deepening: the more citizens there are to serve, […]
Kenya Voter Education Campaign Kenya’s high-stakes elections often grapple with two critical issues: a flood of misinformation and alarmingly low youth voter engagement. During the 2022 polls, for example, false claims spread like wildfire, from wild animals supposedly on the loose to premature “victory” announcements for candidates. Such rumors, easily shared on social media, create […]
In Ethiopia’s ongoing humanitarian crises, marked by conflict, drought and mass displacement, organisations often lack reliable channels to hear directly from affected communities. As of 2024, 21.4 million people in Ethiopia need life-saving assistance. This includes roughly 4.4 million internally displaced persons (IDPs) living in dispersed camps and host communities. Recent conflicts have “left communities […]
Nigeria has faced numerous public health emergencies in recent years, from cholera outbreaks and annual Lassa fever surges to the COVID-19 pandemic. In each crisis, one lesson stands out: rapid, reliable communication can save lives. Yet traditional outbreak communication in Nigeria often struggles with fragmented channels, slow information flow, and misinformation. Health alerts may take […]
In today’s fast-paced corporate environment, enterprise messaging has become mission-critical. Large organizations need to send timely updates, alerts, and support messages across multiple channels (SMS, WhatsApp, email, etc.) to stakeholders, employees, or customers. However, manual processes and siloed systems often slow down communication, leading to missed opportunities and inefficiencies. Workflow automation offers a clear solution. […]
Imagine a government health department needing to send urgent SMS alerts to millions of citizens during an outbreak, or an NGO running an education campaign via WhatsApp across multiple regions. In these scenarios, reaching everyone quickly is non-negotiable. Yet all too often, traditional messaging platforms impose caps or high per-message fees that force public sector […]
Deploying a RapidPro messaging platform can feel daunting for NGOs, governments, and enterprises that lack dedicated IT teams. Without guidance, questions arise: How do we set up a RapidPro instance? What about servers, channels, and user access? The good news is that fully managed RapidPro.app hosting removes much of the complexity. In this step-by-step guide, […]
RapidPro hosting is a term gaining traction as NGOs and public institutions seek to scale up their communication platforms without adding IT headaches. Imagine your NGO launching a nationwide SMS campaign or an interactive WhatsApp survey to reach remote communities, all without a dedicated tech team coding from scratch. This is the promise of RapidPro, […]
RapidPro 24/7 support is essential for organizations running mission-critical communication systems where downtime can cost lives.. Delays in setting up or fixing communication systems can result in lost lives. That’s why around-the-clock expert support is essential for mission-critical platforms like RapidPro. With RapidPro’s fully managed solution, you get 24/7 support and proactive monitoring, so any […]
RapidPro License Update is a major milestone for organizations using RapidPro at scale. Starting January 1, 2026, RapidPro officially transitions to the GNU Affero General Public License (AGPL v3), introducing new open-source obligations while keeping the platform free to use for NGOs, governments, and enterprises. RapidPro is a powerful open-source messaging platform used by NGOs, […]
