Your workspace timezone and date format settings control how RapidPro.app displays dates/times across the UI—and how scheduled items (like campaign events, reminders, and timeouts) are interpreted. Setting them correctly prevents “off-by-hours” scheduling mistakes and reduces confusion when multiple teams review the same data.

In this guide, you’ll learn how to update your workspace timezone and date format, confirm the change worked, and avoid common issues—especially when your team operates across countries or you import/export data with dates.

API access tokens let external tools (dashboards, scripts, partner systems) talk to your RapidPro.app workspace without using your password. Each user can create up to 3 personal tokens and use them in integrations. You can create, rotate, and delete these tokens at any time to control access