Need to temporarily pause message delivery through one of your channels? You can now deactivate specific channels individually. Choosing to disable a channel, instead of deleting it, allows you to maintain all its configurations and conversation history. Alternatively, you may opt to remove the channel entirely. Deactivating Your Channel Navigate to your workspace settings and […]
Your channel’s associated phone number might automatically permit sending communications to international destinations, which could lead to accumulated carrier or provider charges. To prevent these international messaging fees, you can configure sending restrictions. Begin by accessing your account configuration page and choose the telephone number you wish to limit under the Channels section: On the […]
To delete a channel from your account: Navigate to your workspace settings, access the channels section, and select the channel you wish to remove. On the channel’s management page, click the ☰ menu icon and choose the “Delete” option.
To direct your flow’s messages through a specific channel, you can designate the preferred channel(s) by implementing a Split by Expression action using the @channel.name expression. In this demonstration, we’re configuring our flow to operate through a Telegram channel: This is the configuration process for the Split by Expression action: While flows themselves are not […]
To begin, register for a Vonage account and configure a voice-capable telephone number. After accessing your Vonage APIs dashboard, navigate to the Numbers section on the left panel, then proceed to Purchase Numbers. Complete the provided steps to acquire a virtual number. Ensure you select the ‘Voice’ capability if you require voice functionality! We additionally […]
To integrate an Instagram channel into your TextIt workspace, proceed with the following steps: Establish a professional profile on Instagram. You must either create a business account or convert a personal profile to a professional one to access its full functionality. Visit your Instagram profile and select the menu icon ☰ on the right. Then, […]
To connect a WhatsApp channel to TextIt, you can utilize service providers like Twilio or 360Dialog. Working with Message Templates WhatsApp requires pre-approved message templates for communications outside the 24-hour messaging window. TextIt synchronizes these templates from your provider, enabling you to incorporate them into your flows. Remember that all templates must be authorized by […]
In 2016, Facebook introduced the Messenger Platform, enabling developers to interact with more than 900 million monthly Facebook Messenger users through any Facebook Page (representing a brand, enterprise, or initiative). In response, we launched a Facebook Messenger channel that enables you to utilize our intuitive, visual drag-and-drop interface to create and manage your own Messenger […]
To incorporate a new channel into your workspace, access your account settings. Click the settings icon positioned in the lower left section of your interface, then select the + New channel button. Deactivating a current channel Once a channel has been added, it immediately becomes operational, capable of both sending and receiving communications. Should you […]
When utilizing WhatsApp templates, it is essential to ensure they are created in the appropriate languages to correspond accurately with the language settings in your account. Please note that because of differences in how language settings are handled between platforms, certain WhatsApp languages lack direct equivalents. In particular, it is advisable to avoid using the […]
