Quick setup checklist
Delete unused fields from the Manage Fields interface, and check for dependencies in flows and expressions first.
- Navigate to the Contacts tab
- Click the Fields button
[CAPTURE: Show the Contacts page with the Fields button highlighted.]
- Find the contact field you want to delete
- Hover over the field row to reveal available actions
[CAPTURE: Show a contact field row with hover state visible.]
- Click the X icon at the far right of the field row
- Confirm the field is removed from the list
[CAPTURE: Show the X icon at the end of a contact field row.]
Warning: Deleting a contact field is irreversible. All data stored in the field is permanently lost and cannot be recovered.
After deletion:
- The field no longer appears in contact profiles
- All stored values are removed for every contact
- Any flows or expressions referencing the deleted field may fail or behave unexpectedly
Important: Review your flows and expressions after deleting a field to confirm nothing depends on it.
Common Issues
I deleted a field and a flow started failing
Cause: The deleted field was referenced in a flow action, message, rule, or expression.
Fix: Edit the flow and remove or replace the reference to the deleted field. If needed, recreate the field with the same key and update the flow accordingly.
I can’t find the field I want to delete
Cause: You may be viewing contact profiles instead of the Manage Fields list.
Fix: Go to Contacts and click Fields to open the full fields list.
I don’t see an X icon to delete fields
Possible cause: Your user role does not have permission to manage fields.
Fix: Ask an Administrator or Editor to delete the field, or update your role permissions.