FAQ

Updating Workspace Information

Need to modify your workspace details? This can be accomplished through your workspace settings page.

Begin by selecting the gear icon located in the lower left corner to access your settings page.

Modify Your Name, Timezone & Date Format

Select the option labeled “your workspace name is…” to update the workspace name, timezone, and the date and time format utilized throughout the workspace.
Click the Save button to apply your modifications.

Configuring Flow Languages

Next, establish your flow’s default language (the language in which you will build your flows) and any additional languages (into which you will translate your flows). For further details, see our guide on how to set a preferred language for a contact.
Click the Save button to apply your changes.

Configuring Your Reply-To Email

From your settings page, navigate to the section titled “Emails sent from flows will come from…” to configure this setting. For comprehensive instructions, please refer to our detailed guide.
Click the Save button to apply your changes.

Connect Your DT One Account

Consult this guide to understand how DT One integrates with the Rapidpro App.

Questions? Please contact us using the support widget in the bottom right corner or email us at support@rapidpro.app.