Starting another Flow

The Enter another Flow action enables you to transition contacts from one flow to another directly within an existing flow. When a contact reaches this node, they are exited from the current flow and initiated into the specified new flow.

In the following example, contacts are directed from a “Registration” flow into a separate flow named “Create New Patient,” where a new patient contact record will be generated.

Parent Variables

When an Enter another Flow action is incorporated into a flow, all variables accumulated up to that point can be transferred to the subsequent flow. The original flow is designated as the ‘parent’ flow. Within the new ‘child’ flow, variables originating from the parent can be accessed using the @parent prefix.

For instance, if a contact’s Name (@results.name) and Phone (@results.phone) are collected in FLOW A, and an Enter a Flow action is used to transition the contact into FLOW B, these values can be retrieved in FLOW B by referencing @parent.name and @parent.phone: