Triggers

Start a Flow When Facebook Refers a Contact.

July 22, 2025 Comments Off on Start a Flow When Facebook Refers a Contact.

Facebook Messenger referral links make it simple for people to find your bot. Place the link anywhere; it opens your Messenger conversation thread directly. In TextIt, you can handle those contacts by creating a trigger that starts any flow you choose.

Start a flow from a referral link

After you finish configuring the link on Facebook, return to your TextIt workspace to set up the trigger:

  1. Open the Triggers tab at the top.

  1. Click New Trigger

  1. Scroll to Start a flow when Facebook refers a contact.

  1. Configure the trigger: select a Facebook channel from the dropdown and pick the flow to start for referred contacts.

You can also route people to different flows depending on which link they clicked—use the Referrer ID for that. When you create the deep link on Facebook, append a parameter (e.g., a keyword). Enter that same keyword in the Referrer ID field when defining the trigger.

Optionally, choose to include or exclude groups as part of the trigger.

That’s it—your Messenger deep-link trigger is ready.

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