New to RapidPro? This forum is for beginners discovering the platform. Ask questions about initial setup, creating your account, and adding your first communication channel. Learn the essentials to design your first flows and launch your RapidPro projects with confidence.

This forum focuses on designing interactive messaging flows in RapidPro. Discuss best practices for effective flows: configuring nodes (actions, rules, conditions), collecting user responses, and using variables and conditional logic. Whether you’re building your first flows or optimizing complex scenarios, share tips and patterns here.

Post questions about adding and managing communication channels in RapidPro (SMS, WhatsApp, Telegram, email, etc.). This forum covers configuring messaging connectors, integrating new platforms, and troubleshooting connection issues. Learn how to link RapidPro to your preferred channels and correctly set each one so your flows run smoothly and reliably.

This forum covers audience management and planning communications. Learn to organize contacts and groups, use contact fields to store data, and segment recipients for targeted sends. Also discuss creating broadcasts and scheduled campaigns (scheduled messages, automated reminders) and using triggers (keywords, calendars) to engage contacts at the right time.

For experienced users, this forum explores advanced RapidPro usage and deep workflow automation. Exchange on building complex logic in your flows: advanced functions, global variables, background flows, and chaining multiple flows. Discuss integrating AI into interactions (e.g., conversational bots, automatic text analysis) to make exchanges more dynamic and deploy sophisticated scenarios without manual intervention.

This forum is about tailoring RapidPro to your specific needs and integrating it with other systems. Discuss using the RapidPro API to exchange data with external apps or trigger flows remotely, as well as configuring webhooks to connect your flows to third-party services (databases, AI tools, CRMs, etc.). Share tips to customize the RapidPro experience—adding extensions, tweaking the interface, or extending features beyond the standard toolkit.

Discuss platform security and data-protection requirements. Share best practices for safeguarding sensitive contact information (encryption, anonymization, consent management) and ensuring compliance with regulations (e.g., GDPR). This forum also covers user and permission management: multi-user setups, role assignment (admin, editor, etc.), and enabling two-factor authentication to secure workspace access.

Hitting a bug or unexpected behavior in RapidPro? This forum is the place for help and fixes. Describe technical issues—flow errors, channel connection problems, or any other malfunction—and the community will help you identify solutions. Benefit from expert advice and frequently asked questions to overcome obstacles.

An open space for all RapidPro users to share experiences and usage tips. Discuss best practices to optimize projects (effective flow design, improving response rates, participant engagement, etc.) and get inspired by community success stories. Whether you work in an NGO, public institution, or company, exchange ideas and lessons learned to get the most out of RapidPro.

Want to see new features in RapidPro? Use this space for suggestions and platform feedback. Propose improvements, discuss unmet needs, and share your thoughts on desired evolutions. Your input helps developers understand user expectations and guides future updates to RapidPro.