Default Behavior If you have multiple channels of the same type connected to your account, the channel that the contact last initiated contact with will be prioritized. Contacts can be locked into a relationship with a specific channel (they’ll only receive messages from this channel) under three conditions: You have multiple channels of the same […]
Does the platform have an API?
Yes! We have a robust API that would love to integrate with your service. Check it out here, or give it a test drive using our API Explorer .
Hosting & Data Security Compliance
We host with Amazon Web Services, and all our data is stored solely in the United States. Our servers are protected by firewalls, and all access to those servers is permitted only through encrypted channels that are FIPS-140-2 compliant, and data is fully encrypted at rest. Contact Information Anonymization We understand that some […]
Configuring your Reply-to Email
TextIt configures an automatic default address from which emails will be sent from flows. You can easily change this reply-to email address to a new one of your choosing in order to directly receive emails from your contacts. First, navigate to your account settings page and scroll down to ” Email sent from flow….”: Click on […]