As the logged-in user, regardless of your permissions on the workspace, you can edit your user information, such as your Name, Email, or Password. Additionally, you can enhance your login security by enabling Two-Factor Authentication. To do this, click the icon with your account initials, then select ‘Account’. You will land in the ‘Edit User’ page: **Profile: ** […]

We often get questions about group chat capabilities on TextIt. Users want to know if it’s possible to create a space where multiple contacts can send to and receive messages from both TextIt and each other. So, can you make a group chat? **No. ** TextIt was simply not designed for that kind of communication. […]

If you need to delete a workspace that is no longer in use, please contact our support team by using the support widget located in the bottom right corner of your screen. We’ll be happy to assist you. If your account has multiple workspaces, please double-check that you’re deleting the correct one to avoid any […]

Our plan allows you to have one bill for many workspaces. It is intended for workspaces with use cases across multiple countries or projects, for example, where it’s useful to be able to create workspaces for specific programs and manage them from a central account. It also allows a single user to create multiple workspaces […]

You can build flows that use IVR (or even mix SMS & Voice interactions). To get started, add a voice Channel (such as Twilio) and select Phone Call as your flow medium in the “New Flow” input box. You’re ready to start creating your IVR flow.

The platform can be used in any country in the world. In certain countries, we make it easy to connect directly to carriers, but no matter where you are, you can use a local SIM card and an inexpensive Android phone to deploy your SMS application. Just download our free application and your deployment will be live […]

Need to update your workspace information? You can do that via your workspace settings page. First, click on the gear icon at the bottom left to take you to your settings page. Change your Name, Timezone & Date format Click on ” your workspace name is…”, here you can update the workspace name, Timezone as well as the the […]

Messages and flow runs older than 90 days get moved to archives that you can access from your account page. This lets you easily download your historical data and keeps your web dashboard nice and light with only the most relevant data. You can access your current archives by visiting your account page and clicking on the archives section. […]

What is it? GDPR stands for General Data Protection Regulation. It became law in the EU on May 25, 2018.   When the EU officially gave GDPR life, many of us were inundated with e-mails about new privacy policies from across the internet for the services we use. While it’s not unusual to have a […]

This guide is for informational purposes only. We recommend contacting an attorney to seek additional advice pertaining to the Telephone Consumer Protection Act and SMS marketing best practices in general. Note that calls and texts sent via your account are considered ‘Robocalls’ and ‘Robotexts’ by the FCC, and we strongly advise against SMS spamming. Our […]